Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Drill with hole saw
- Vacuum pump and gauge manifold
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location on a solid wall with proper support, away from direct sunlight and heat sources.
- Mount Indoor Unit: Install mounting plate on wall, ensuring it is level. Hang indoor unit securely on the plate.
- Install Outdoor Unit: Place outdoor unit on a stable, level surface with proper ventilation clearance (minimum 30cm on all sides).
- Connect Refrigerant Pipes: Connect copper pipes between indoor and outdoor units, ensuring proper insulation and leak-free connections.
- Connect Drain Hose: Route drain hose with proper downward slope to ensure proper condensation drainage.
- Electrical Connection: Connect to a properly grounded 220-240V, 50Hz, dedicated circuit. Follow local electrical codes.
- Vacuum and Charge: Evacuate air and moisture from refrigerant lines using vacuum pump, then charge with specified refrigerant amount.
- Test Run: Run the air conditioner through all modes to check for proper operation, cooling, and heating performance.
Specifications
| Model Series | ARTCOOL Gallery |
| Type | Wall Mount Split System |
| Color Options | White / Black / Premium Metallic |
| Cooling Capacity | 12,000 BTU/h |
| Heating Capacity | 13,000 BTU/h |
| Noise Level (Indoor) | 19 dB (Silent Mode) |
| Control Type | Touch Controls with LCD Display / Remote Control |
| Energy Rating | A+++ (Most Efficient) |
| Power Requirements | 220-240V, 50Hz, 15A |
| Refrigerant Type | R32 (Eco-friendly) |
| Dimensions (Indoor Unit) | 90 x 35 x 15 cm |
| Weight (Indoor Unit) | 12 kg |
| Operating Temperature | -15°C to 46°C |
Warranty Information
- Full Warranty: 2 years parts and labor
- Compressor Warranty: 10 years on inverter compressor
- Additional Coverage: Optional extended warranty available
For warranty service, contact LG Customer Service at 1-800-243-0000 or visit LG.com
Key Features
Dual Inverter Compressor
LG's advanced Dual Inverter technology provides precise temperature control, faster cooling/heating, and up to 70% energy savings compared to conventional compressors.
Art Cool Design
Slim, gallery-style design with customizable display options that blend seamlessly with your interior decor while displaying artwork or photos.
Wi-Fi Smart Control
Connect to your home network for remote control via smartphone app, allowing you to adjust settings, monitor energy usage, and create schedules from anywhere.
4-Way Air Deflection
Multi-directional airflow system ensures even temperature distribution throughout the room without creating uncomfortable direct drafts.
Plasma Air Purification
Built-in plasma air purifier removes up to 99.9% of bacteria, viruses, and allergens while neutralizing odors for cleaner, healthier air.
Auto Clean Function
Automatically dries the indoor unit's heat exchanger after use to prevent mold and bacteria growth, maintaining optimal air quality.
Smart Features Explained
AI Comfort
Automatically adjusts temperature and fan speed based on room conditions and user preferences
Energy Monitoring
Real-time energy consumption tracking and efficiency reports via smartphone app
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free operation
Quiet Operation
Special silent mode reduces noise to as low as 19dB for undisturbed sleep
Smart Diagnosis
Automatically detects issues and provides troubleshooting guidance through the app
Custom Schedules
Create weekly schedules for different times and days to optimize comfort and energy savings
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit won't start | Power issue, remote control batteries dead, circuit breaker tripped | Check power supply, replace remote batteries, reset circuit breaker |
| Poor cooling/heating | Dirty filters, blocked airflow, incorrect temperature setting | Clean filters, clear obstructions, set appropriate temperature |
| Water dripping indoors | Clogged drain pipe, improper installation slope | Clear drain pipe, ensure proper downward slope |
| Unusual noises | Loose parts, debris in fan, improper installation | Tighten components, clean fan blades, check installation |
| Frozen indoor unit | Dirty filters, low refrigerant, blocked airflow | Clean filters, call for service, clear obstructions |
| Remote not working | Dead batteries, signal obstruction, distance too far | Replace batteries, clear line of sight, move closer |
Error Codes
- CH/E0: Temperature sensor error - Check indoor temperature sensor
- CH/E1: Indoor/outdoor communication error - Check wiring connections
- CH/E2: Outdoor temperature sensor error - Check outdoor sensor
- CH/E3: Drain pump error - Check drain pump and float switch
- CH/E4: High pressure protection - Clean outdoor unit, check refrigerant
- CH/E5: Low pressure protection - Check for leaks, refrigerant charge
- CH/E6: Compressor error - Contact service center
- CH/E7: Fan motor error - Check indoor fan motor
Manual Downloads
Current Art Cool Models
ARTCOOL Gallery
12,000 BTU Wi-Fi Model
ARTCOOL Mirror
18,000 BTU Mirror Display
ARTCOOL Styler
9,000 BTU Compact Model
ARTCOOL Premium
24,000 BTU Premium Model
Popular Previous Models
ARTCOOL 3
12,000 BTU Basic Model
ARTCOOL 2
9,000 BTU Standard Model
ARTCOOL Lite
12,000 BTU Economy Model