Installation Guide
Tools Needed:
- Adjustable wrench set
- Vacuum pump with manifold gauge
- Pipe cutter and flaring tool
- Torque wrench
- Level and measuring tape
- Drill with core bit
- Leak detector
Step-by-Step Installation
- Select Installation Location: Choose a location for both indoor and outdoor units with proper clearances, solid mounting surfaces, and away from heat sources.
- Mount Indoor Unit: Install mounting plate on wall, ensuring it's level. Leave minimum 15cm clearance from ceiling and 10cm from side walls.
- Install Outdoor Unit: Place on stable, level surface or mounting brackets with proper vibration isolation. Maintain 30cm clearance on all sides for airflow.
- Connect Refrigerant Pipes: Run insulated copper pipes between units. Use proper bending radius and avoid sharp bends. Flare connections properly.
- Electrical Connection: Connect to dedicated circuit with proper rating. Follow UK wiring regulations (BS 7671). Ensure proper earthing.
- Vacuum and Charge System: Evacuate system to 500 microns minimum for 15 minutes. Charge with specified refrigerant type and quantity.
- Test Operation: Run system in cooling and heating modes. Check temperature differentials, airflow, and verify no leaks.
Specifications
| Model Series | RAS-M10SKVP-E / RAS-M13SKVP-E |
| Type | Wall Mounted Split System |
| Colour | Pearl White |
| Cooling Capacity | 2.6kW - 3.5kW |
| Heating Capacity | 3.0kW - 4.0kW |
| Noise Level (Indoor/Outdoor) | 21 dB / 50 dB |
| Control Type | Digital Display with Remote Control |
| Energy Rating | A+++ (Cooling) / A++ (Heating) |
| Refrigerant Type | R32 (Eco-friendly) |
| Power Requirements | 230V, 50Hz, 1Ph |
| Dimensions Indoor (HxWxD) | 29 x 80 x 21 cm |
| Dimensions Outdoor (HxWxD) | 55 x 72 x 28 cm |
| Weight (Indoor/Outdoor) | 8 kg / 28 kg |
| Air Flow Volume | 10.5 m³/min |
Warranty Information
- Standard Warranty: 5 years parts and labour (when installed by Toshiba approved installer)
- Compressor Warranty: 7 years on inverter compressor
- Extended Warranty: Optional 7-year total care warranty available
For warranty service, contact Toshiba UK Customer Service at 0344 856 4590 or visit Toshiba-aircon.co.uk
Key Features
Toshiba Inverter Technology
Advanced DC inverter compressor adjusts power output to match cooling/heating demand, providing precise temperature control while reducing energy consumption by up to 30%.
Quiet Operation
Specialised fan design and vibration dampening technology ensure ultra-quiet operation as low as 21dB, quieter than a whisper for undisturbed comfort.
4-Way Airflow
Adjustable horizontal and vertical louvers allow customised airflow direction, ensuring even temperature distribution throughout the room without cold spots.
Auto Clean Function
Automatically dries the indoor unit's heat exchanger after operation to prevent mould and bacteria growth, maintaining air quality and unit efficiency.
Wi-Fi Connectivity
Compatible with Toshiba Home AC Controller app for remote control, scheduling, and energy monitoring from your smartphone or tablet.
Eco Mode
Intelligent energy-saving mode that optimises operation to reduce power consumption while maintaining comfort levels.
Operating Modes Explained
Cooling Mode
Standard air conditioning operation with temperature range 16°C - 30°C
Heating Mode
Heat pump operation efficient down to -15°C outdoor temperature
Dry Mode
Dehumidification function that removes excess moisture without overcooling
Fan Mode
Air circulation only with multiple speed settings
Auto Mode
Intelligent mode that automatically selects cooling or heating based on room temperature
Sleep Mode
Gradually adjusts temperature and reduces fan speed for comfortable sleeping conditions
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit not starting | Power supply issue, remote control batteries dead, timer setting active | Check circuit breaker, replace remote batteries, check timer settings |
| Poor cooling/heating | Dirty filters, blocked outdoor unit, incorrect temperature setting | Clean filters, clear outdoor unit obstructions, set appropriate temperature |
| Water dripping indoors | Clogged drain pipe, improper installation slope, dirty filters | Clear drain pipe, ensure proper slope (1:100), clean filters |
| Unusual noises | Loose parts, debris in fan, ice formation on coils | Tighten mounting screws, clear debris, check for refrigerant issues |
| Frozen coils | Dirty filters, low refrigerant, restricted airflow | Clean filters, call for service, ensure proper airflow around units |
| Remote not working | Dead batteries, signal obstruction, remote sensor issue | Replace batteries, ensure line of sight, check indoor unit sensor |
Error Codes
- E01/E02: Room temperature sensor fault - Check sensor connection
- E03/E04: Coil temperature sensor fault - Check sensor connection
- E05: Communication error between units - Check wiring connections
- E06/E07: Outdoor unit fan motor fault - Contact service
- E08: High pressure protection - Check outdoor unit airflow
- E09: Low pressure protection - Check for refrigerant leak
- P0/P1: Power supply voltage issue - Check electrical supply
Manual Downloads
Current UK Models
RAS-M10SKVP-E
2.6kW Split System
RAS-M13SKVP-E
3.5kW Split System
RAS-M18SKVP-E
5.0kW Split System
RAS-M24SKVP-E
6.5kW Split System
Popular Previous UK Models
RAS-10B2KVP-E
2.8kW Inverter System
RAS-13B2KVP-E
3.5kW Inverter System
RAS-18B2KVP-E
5.0kW Inverter System
RAS-24B2KVP-E
6.5kW Inverter System
Accessory Manuals
Wi-Fi Controller
SKYFi-01 Installation Guide
Wired Controller
RC-EX10 User Manual
Installation Kit
Standard UK Installation Guide
Maintenance Guide
Cleaning & Service Manual